Frequently Asked Questions

• One-click-access!
your therapist is one click away, no matter where you are! You can still access therapy on holidays.
• Consistency
We eliminate geographical barriers allowing for consistent, evidence-based weekly intervention.
• No travel costs or time
you won’t be out of pocket for travel costs.
• No waiting lists
We have high staff retention rates and a trained team waiting to provide assessments and therapy to anyone who needs it!
• No signing in!
We don’t visit very often, which eliminates risks for your school, hospital, or community health centre.
• Parent/ family & staff training is included
You will benefit from involvement in therapy. Our service delivery model encourages staff and/or parent involvement – training your staff on the ground so that they can implement strategies long after therapy is completed!
• Results
Telehealth is shown to achieve the same results as in-person services.

You don’t need a referral!

If you are unsure about whether you, your child, or relative needs speech therapy, you can access a free 15 minute consultation with one of our senior therapists to find out if our service is right for you.

Pop accepts referrals from:

• Parents and carers
• Teachers
• General Practitioners (GP’s)
• Paediatricians & Specialist Doctors
• Dentists and Orthodontists
• Psychologists
• Social Workers
• Physiotherapists
• Day Care Staff
• Concerned family members

Anyone who needs it. As long as you have an internet connection, a device, and a webcam, you can access online therapy.

Computer

Webcam

Internet Access

Telehealth is an emerging area of healthcare, and we are proud to share that the following rebates can be claimed for our service:

• NDIS funding, including self-managed and plan-managed options
• Chronic Disease Management Plans (CDMPs) to access Medicare rebates
• Some Private Health Insurance funds (PHIs).

No! Teletherapy isn’t limited to rural and remote areas. You might live in the city and work full time — it still makes great therapy hard to access. You might live internationally and want therapy in your first language.

We make our high quality healthcare available to anyone, LITERALLY anywhere!

No!

We provide our teletherapy services to anyone within or outside of Australia.

Get in touch and we can discuss how this can work for you!

We are a telehealth (online) service and therefore are not set up to take on weekly in-person clients. If you live locally to a Pop therapist, you may be lucky enough to catch up in person outside of a session, but this is not guaranteed.