Your Frequently Asked Questions

Weโ€™ve gathered your most common questions about online speech therapy and telehealth speech therapy sessions to save you time and provide instant clarity. Canโ€™t find what youโ€™re looking for? Our team is just a click away.

Frequently Asked Questions

Step 1: Book in for your Free Discovery Callย with one of our experienced Speech Therapists.

This is a 15-minute phone call where our Speech Therapists gather basic information about you/your child to determine how we might be able to assist you.

If you already know you need speech therapy and have all the information you need, you can fast-track to our matching phase by completing our appointment booking form.

Step 2: Once we’ve matched you with the best speech therapist for your needs, you’ll then have an Initial Consultation. This will be via a Zoom – just like the rest of your sessions.

This session is where your new therapist will gather in-depth information about you/your child, determine what assessments you might need to complete, and set goals for your therapy sessions together.

Step 3: Then it’s time to begin achieving the goals you’ve set!

Your journey is tailored to YOUR specific needs – there’s no ‘one size fits all’ when it comes to speech therapy.

Telehealth speech therapy sessions for young children are tailored to their needs. Our speech pathologists adapt activities to their learning style, interests & sensory preferences, keeping them actively involved.

Learn more about how Pop keeps kids engaged during online speech therapy by listening to our podcast episode, featuring our Clinical Lead of Engagement in Therapy.

If they’re too little to engage with the screen (e.g. 12-18 months), we have you COVERED! We switch our therapy model to parent coaching which is evidence-based practice for this age group.

Pop has seen over 5,000 clients via telehealth video calls since our inception in 2016, and we now have over 123,000 hours of online sessions under our belt! We know this model works incredibly well and we see positive outcomes each and every day with our clients.

We currently have NO WAITLIST to start speech therapy. In fact, we have immediate availability for before school and after school speech therapy for kids.

These sessions can be facilitated in a variety of ways, including:

  • At home before heading to school (great for early risers!)
  • At school with a teacher or teacher’s aide
  • At school with a parent or guardian
  • Arriving at school slightly late or leaving slightly early
  • After school with any carer
Yes, we’re happy to meet with your school to discuss the best options for you and see which session times can be facilitated.

The cost of your session will depend on multiple factors, including:

  • Whether you have NDIS funding
  • Whether your Private Health Fund will cover part of the cost
  • Whether you have a Medicare funding from your doctor, which allows Medicare to cover part of the session cost

Read our full guide to speech therapy costs or listen to our podcast episode.

If you’re unsure about any of these options, our Speech Pathologists will be able to provide more information during your Free Discovery Call.

No! You can access Pop Online Speech Therapy without a GP referral.

Fortunately, no! We see clients across all ages and stages. This includes families with babies and toddlers, school-aged children and adolescents, through to adults.

We can get started through parent coaching at any age and have fantastic outcomes!

Our Free Discovery Call is a 15-minute phone call with yourself and one of our Speech Therapists.ย  Here, you can discuss your concerns and determine the areas that you’d like support with. Weโ€™ll also chat to you about the process of getting started with us and how our systems work to make sure we’ll be a great fit for one another!

This call allows us to get a brief overview of your/your child’s need for speech therapy and how we can help you.

After you’ve completed your Free Discovery Call and signed your quick online paperwork, we’ll get started on finding the best therapist for your needs.

Your new therapist will then complete a 1-hour Initial Consultation video call session with you via Zoom. You’ll discuss your/your child’s case history and the current challenges they’re facing. This is also the time where you and your therapist will set goals and discuss plans for ongoing therapy together.

If you’re a Support Coordinator, healthcare worker, fellow Speechie or allied health professional, you can refer your client to Pop using our dedicated Referral Form here.

Unfortunately, we don’t currently offer speech therapy sessions on weekends at Pop.

Yes, we have immediate availability for before school and after school speech therapy for kids.
Complete your FREE discovery call or fill out our fast-track booking form to secure your session time (they go quickly!)

What’s Great About Online Speech Therapy at Pop?

  • One-click access
    Your speech therapist is one click away, no matter where you are! You can still access therapy on holidays, from boarding school or grandma’s house.
  • Consistency
    We eliminate geographical barriers allowing for consistent, evidence-based weekly intervention.
  • No travel costs or time

    You wonโ€™t be out of pocket for travel costs.

  • No signing into your school or health service

    We donโ€™t visit very often, which eliminates risks for your school, hospital, or community health centre.

  • Parent & staff training is included
    You will benefit from involvement in therapy. Our service delivery model encourages staff and/or parent involvement – training your staff on the ground so that they can implement strategies long after therapy is completed!
  • Proven results
    Telehealth is shown to achieve the same results as in-person services.

Who Can Access Pop Online Speech Therapy?

We provide online speech therapy for kids, speech therapy for adults and services to anyone who needs it, no matter where they live.

Whether you’re living in a rural Australian town, or a city on the other side of the world, we can make online speech therapy sessions work for you!

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Can't find the answer to your question?

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What's Next?

Supporting Individuals

Book your Free Discovery Call today!

Skip the long waitlists โ€” access Pop Online Speech Therapy by booking below!

Begin your journey with Pop

In this discovery call, the Speech Therapist will:

P.S. If you have had speech therapy before or already know what you’re after, you can jump to our appointment booking form here.

Book your free 15 minute discovery call with one of our experienced Speech Therapists below.

Book a Free Discovery Call

Online Speech Therapy, all sessions delivered via telehealth.

Fill out the form below and weโ€™ll be in touch.