We get asked a lot of great questions about speech therapy, from how speech therapy works online to when to be concerned about a child’s development. Here are some of the most frequently asked questions we receive, with answers straight from our team of speech pathologists.
Getting Started: NDIS Speech Therapy, Medicare & Wait Times
Q: Are you NDIS friendly?
A: Yes, we’re NDIS registered and can provide supports with NDIS funding. As providers of ndis speech therapy, we are NDIS registered and would love to support your child with speech.
Q: Can we utilise Medicare referrals?
A: Yes, we accept Medicare referrals. You’ll just need to double-check with your doctor that speech therapy is included in your plan. One of our experienced speech therapists can chat to you about the process in a free discovery call.
You can also read our blog on Big Changes to Medicare Plans: What Families Need to Know or list to our podcast Is Speech Therapy Covered by Medicare for the latest tips on how Medicare for speech therapy works.
Q: We've been on a waitlist for over two years. What are your wait times like?
A: It breaks our heart that families are having to wait that long. We work to get speech therapy sessions started in 3 weeks (if not sooner!). This can vary depending on how flexible a family can be (for example we have immediate availability for speech therapy sessions during the day). Typically, we can get families seeing a speech pathologist in 2-3 weeks.
Speech Therapy for Kids: Ages & Milestones
Q: At what age do we need to be concerned?
A: Great question! Every child develops at their own pace, but there are certain speech and language milestones to keep an eye on. When considering childrens speech therapy, here are some flags for typically developing children:
- 2-3 year old flags would be not asking questions, being unable to use a four-word sentence, or following a two-part instruction (e.g., “get your water bottle and put it in the bag”).
- 4-5 year old flags would be struggling with learning letter names, sounding out words, or forming sentences.
We highly recommend reviewing Speech Pathology Australia’s communication milestones here for the latest information and more child development flags.
If you want to talk through specific examples, you can have a chat with one of our speech pathologists by booking a free discovery call.
Q: My 3-year-old grandson doesn't say his sounds correctly and I can't understand him. How can I best help him?
A: There can be lots of reasons why children don’t speak clearly. A speech assessment would likely be the best option to look at. If you would like to book a free 15-min phone call to speak directly with one of our speech therapists, you can choose a time that suits you.
Q: What age range do you provide support to?
A: Pop support speech therapy online for all ages! We provide speech therapy for kids, language therapy for adults, and support for everyone in between. From toddlers to over 100, everyone is welcome at Pop.
How can Pop Online Speech Therapy help?
Not sure where to start? Book a free 15-minute discovery call and we’ll talk through your goals, answer your questions, and recommend the next best step for you or your child.
About Online Speech Therapy: Telehealth, Autism & ADHD
Q: What about with autistic+ ADHD children who won't sit still and will fight to run away from the monitor?
A: We tailor our online speech therapy sessions to be a topic the child LOVES and wants to take part in to keep them engaged and learning. We support lots of neurodivergent individuals and spend time investing in engagement in telehealth training for our speech pathologists to identify the best strategies.
Q: If the kids are in their own house, they just want to play with their own stuff. Isn't face-to-face better?
A: That’s actually the best part! Our speech therapy sessions adapt to using the child’s own toys and household to turn “normal” activities into reaching speech therapy goals.
Listen to our Podcast Episode: "Keeping Kids Engaged Over Telehealth"
Our Speech Pathologists & Speech Therapy Services
Q: Do you help with swallow correction in teens?
A: Yes! We have many therapists in our team trained in orofacial myology to support retraining tongue position and function during swallowing. Book a free discovery call and one of our speech pathologists can discuss this further with you.
Q: Are your therapists any good?
A: We think our speech therapists are amazing! Collectively they have over 484 years of experience.
Ready to Find a Speech Pathologist?
Have more questions? Our team is here to help. Pop Online Speech Therapy offers flexible, engaging, and effective speech therapy for all ages.
- Chat with a Speech Pathologist: Book a free 15-minute phone discovery call to discuss your needs directly with one of our experienced team members.
- Get Started Today: We have low wait times for our online speech therapy services and can get you started in as little as 2-3 weeks.
